CSR Information

Safety and Quality Control of
Non-Residential Buildings

Basic Concept of Product Safety and Quality Control
in MOCCA (Timber Solutions) Business

Sumitomo Forestry is promoting MOCCA (Timber Solutions) Business in which proposes wider use of wood in non-residential buildings such as industrial and public facilities. The MOCCA Department provides high-quality buildings with consideration for users’ health, safety, and comfort via wooden architecture, and obtained ISO9001 in September 2015 in response to customer expectations. Complying with this international standards, policies were established as shown in the following link. Each plant sets tangible quality targets and a business expansion plan adhering to the policy to attain maintained safety and enhanced product quality.

Quality Policy

We will strive in the efforts below as an organization that loves wood because we believe it is the path to respond to the expectations of our customers by consistently providing high-quality buildings with consideration to people's health, safety, and comfort via wooden architecture.

1. Continually better quality and improve customer satisfaction

We will work to heighten our quality performance and improve customer satisfaction while continually bettering the effectiveness of our quality management systems by conforming to standards and meeting the requirements of our customers.

2. Complying with the law

We will have full knowledge of applicable laws and other requirements we see as a duty for the company in the design and construction of buildings.

3. Establishing policies

We will set quality goals and targets and periodically evaluate our success and revise those targets and goals to specifically promote this quality policy.

4. Conducting Education and Training

We will conduct education and training for the staff we employ to raise awareness so that all of our employees working in the MOCA (Timber Solutions) Department and the company will understand this quality policy.

5. Publishing this policy

We will publish this policy externally on the Housing Division's MOCCA (Timber Solutions) Department website.

Page Top

Product Safety and Quality Management System
in MOCCA (Timber Solutions) Business

Sumitomo Forestry MOCCA Department consolidates the quality management system under the aforementioned policy and is building a strict process management system.

The Department also conducts biannual internal audits at all construction sites to follow the PDCA cycle incorporated in the quality management system as stipulated by ISO9001.

Building the Flavor Life headquarters building; the future of wooden architecture that starts in the city

People living in the urban area, especially in Japan, spend each day feeling quite a lot of stress in a social environment that is becoming ever more sophisticated each year. In the backdrop of these types of urban societies, the needs for not only environmentally-friendly places but also spaces surrounded in greenery and wood both inside and out are growing.

Sumitomo Forestry is actively promoting timber construction in urban areas with the potential for high needs. The company received an order for and built a steel frame wooden hybrid building that uses wood as fire resistance cloth over a traditional steel bearing structure in front of Kokubunji Station in Tokyo in 2016.

The area to build the headquarters building was a narrow piece of land facing the station street in a place where standard building costs would skyrocket. However, we were able to provide a proposal at a low cost by handling everything from the timber procurement to the manufacturing of structural columns and beams using a wooden hybrid building.

A design was adopted that wrapped the exterior walls in glass in the seven-story building. Passersby are able to see the large posts and beams covered in wood from a fair distance away. This building also contributes to the development of the area as a symbol of the city which creates a new wooden landscape in front of the station. (Construction completed in July 2017)

Page Top

CSR Report2017