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Quality Management
Basic Policy
Sumitomo Forestry and its Group companies in Japan and overseas have acquired the ISO 9001 quality management system certification and constantly enhance the quality of products and services provided to customers.
The Quality Control and Worker Safety Management Department established in April 2020 as an office directly under the president strives to consistently improve product and service quality and eradicate occupational accidents. This department also rolls out and strengthens quality as well as occupational health and safety management systems by providing guidance and advice to the entire Group.
Quality Management System
The Quality Control and Worker Safety Management Department oversees matters related to improving the quality of products and services throughout the entire Sumitomo Forestry Group. This department prepares and deploys quality management systems while providing the necessary guidance and assistance to each Group company.
The quality certification acquisition rate of manufacturing businesses throughout the Sumitomo Forestry Group is 77.7% (based on sales).
Acquisition Status of Quality Management System Certifications (ISO 9001) at Each Group Company
| Group companies | Country | Type of certification | Date acquired | Date renewed |
|---|---|---|---|---|
| Construction Market Development Department, Housing and Construction Division, Sumitomo Forestry Co., Ltd. |
Japan | ISO9001:2015 | September 2015 | August 2018 |
| Sumitomo Forestry Crest Co., Ltd. | Japan | ISO9001:2015 | March 1999 | November 2019 |
| Environmental Greenification Division, Sumitomo Forestry Landscaping Co., Ltd. |
Japan | ISO9001:2015 | September 2002 | September 2018 |
| The Agro-Products Division, Sumitomo Forestry Landscaping Co., Ltd. | Japan | ISO9001:2015 | December 2019 | － |
| Sumitomo Forestry Home Engineering Co., Ltd. | Japan | ISO9001:2015 | March 2006 | March 2020 |
| Sumitomo Forestry Home Tech Co., Ltd. | Japan | ISO9001:2015 | March 2017 | － |
| Nelson Pine Industries Ltd. (NPIL) | New Zealand | ISO9001:2015 | July 1993 | October 2019 |
| PT. Kutai Timber Indonesia (KTI) | Indonesia | ISO9001:2015 | September 1997 | September 2019 |
| PT. Rimba Partikel Indonesia (RPI) | Indonesia | ISO9001:2015 | June 2003 | March 2019 |
| PT. AST Indonesia (ASTI) | Indonesia | ISO9001:2015 | October 2002 | October 2017 |
| Vina Eco Board Co., Ltd. (VECO) | Vietnam | ISO9001:2015 | March 2014 | March 2020 |
| Canyon Creek (CCC) | United States | ISO9001:2015 | August 2003 | March 2019 |
Acquisition Status of Product Certifications at Each Group Company
| Group companies | Country | Type of certification | Date of certification renewal |
|---|---|---|---|
| Nelson Pine Industries Ltd. (NPIL) | New Zealand | JIS certification (MDF) | March 2003 |
| JAS (LVL) | May 2008 | ||
| JIS certification: 2014 (MDF) | October 2015 | ||
| CARB certification (MDF)* EPA certification (MDF) |
October 2008 August 2017 |
||
| PT. Kutai Timber Indonesia (KTI) | Indonesia | JAS (Plywood, LVL, laminated engineered wood) | July 2002 |
| Q-Mark (Door blanks) | August 2016 | ||
| CARB certification (PB) EPA certification (PB) |
May 2017 December 2018 |
||
| CARB certification (Plywood) EPA certification (Plywood) |
December 2018 December 2018 |
||
| CE Marking (Plywood) | February 2018 | ||
| PT. Rimba Partikel Indonesia (RPI) | Indonesia | JIS certification: 2014 (PB) | January 2019 |
| CARB certification (PB) EPA certification (PB) |
February 2018 November 2018 |
||
| PT. Sinar Rimba Pasifik | Indonesia | JAS (Flooring/laminated engineered wood) | March 2012 |
| Vina Eco Board Co., Ltd. (VECO) | Vietnam | CARB certification (PB) EPA certification (PB) |
July 2017 August 2017 |
| JIS certification: 2014 (PB) | December 2018 |
* The standards in regulations related to the air pollution stipulated by the California Air Resources Board are stricter than federal regulations
Code of Couduct Guidebook
- This is the guidebook to promote the embracement of Sumitomo Forestry Group Code of Conduct to our employee.