Awareness Education in the Company

Following the establishment of the Sumitomo Forestry Group Quality Policy, posters on the policy were delivered to all workplaces of Sumitomo Forestry and the offices and plants of Group companies in Japan and overseas, with a view to further increasing employees’ awareness and understanding of the policy. The slogan written on the poster represents the president's views on occupational health and safety and quality of the Sumitomo Forestry Group as a whole. "Zero Defects" is a target for "Zero Defects, Zero Shortcomings, Zero Inadequacies," and applies to all of the Group's businesses and job categories. We have been raising employees’ awareness of this policy on a continual basis through the employee handbook and internal websites, in addition to posting the slogan posters in easily visible locations.

Human Resources Development

The Sumitomo Forestry Group is promoting the acquisition of ISO 9001 certification and ISO 9001 self-conformity declaration. As part of our human resources development effort, we provide training for internal auditors, including Group employees, in addition to supporting the implementation of internal audits and training sessions for companies considering the introduction of internal audits. In FY2021, the Quality Control and Worker Safety Management Department launched ISO 9001 internal auditor training seminars, and in FY2025, 64 employees (61 in the internal auditor qualification seminar and three in the standard explanation seminar) completed the training.

In addition, a course on "Occupational Safety, Health, and Quality" was established in the e-learning program, which is accessible to employees, including those at Group companies, through the internal website. We have added this course to promote the understanding of the Sumitomo Forestry Group Quality Policy and education on quality improvement among employees. We will continue to develop and strengthen the system for quality improvement and promote quality-related human resource development initiatives.

※Including those who have obtained qualifications through external training

*Cumulative total as of the end of December 2025

Awareness Education in the Lifestyle Services Business

At Sumirin Care Life, training plans are prepared based on the opinions of the company-wide education committee, which brings together staff from all departments, and the members take the initiative in implementing training by job level and job category, as well as theme-specific training and other training for employees to acquire necessary skills for on-site operations.

The ladder system*, introduced as a pillar of the education system, visualizes job descriptions and skills to allow staff to see what they should aim for, thereby maintaining their motivation and improving their skills.

In addition, the Case Study Presentation Meeting is held as a mechanism for employees to share the results of case studies on issues that are found in daily operations across the company, which is also linked to human resources development.

*A personnel system that allows staff to advance their careers by taking one step at a time. Job description, skills and goals are defined for each of the steps.