Mid-Term Sustainability Targets as part of 2024 Mid-Term Management Plan

Material Issue 8
 To transform markets through DX and innovation

Material Issue 8

Material Issue 8
 To transform markets through DX and innovation

Enhancing economic efficiency and added value through business transformation brought about by DX and innovation.

Related SDGs

Basic Policy

In the fields of forestry and wooden construction business, where tradition and experience have been emphasized, it is necessary to raise economic efficiency and increase added value through market reforms such as DX and innovation, in view of the situation such as decrease and aging of main players, technological advancement and globalization, and future demand expansion. Global acceleration of digitalization in procurement, design and construction of buildings, utilization of technology and AI technology, and digitalization of end consumers, delayed responses can result in cost disadvantages compared to competitors and can lead to loss of customer contact and opportunities to win new customers.

The Sumitomo Forestry Group aims to ensure quality and quantity of wood resources and provide them with high added value by improving efficiency of sales activities and supply chains through DX and innovation. In the field of improve operational efficiency, such as user safety and security.

Impact on Society and the Environment

Material Issue 8 Impact (Opportunities) Impact (Risks)
To transform markets through DX and innovation

Enhancing economic efficiency and added value through business transformation brought about by DX and innovation.
  1. Improve workability by improving work efficiency
  2. Improve productivity through effective use of data
  1. Destruction of existing business value through technological innovation
  2. Loss of cost competitiveness with competitors and opportunities to win new customers due to delay in response

Management of Material Issue 8 (FY2023)

In Mid-Term Sustainability Targets 2024, Material Issue 8 is divided into 3 evaluation indicators, and management is carried out by incorporating them into annual activity policies and measures of the management department. We also assess the impacts that the material issue has on society and the environment.

DX related

In the timber and building materials distribution sector, delivery slips are sent to customers, and we are working to reduce the use of paper delivery slips and improve the efficiency of paperwork in line with the shift to electric transmission.

In fiscal 2023, 867companies (introduction rate of 62%) introduced the system, compared to the planned 770 companies (introduction rate of 55%). In the wake of the coronavirus disease (COVID-19)outbreak in fiscal 2020, the need to work in a telework system environment increased employee awareness of data transmission, contributing to higher adoption rates. Reduction of simple input work for documents like delivery slips through the use of digital technologies such as RPA and OCR also progressed steadily. We are currently promoting "RPA Citizen Developer," which allows non-specialist employees to develop RPA systems that were previously developed by professionals with specialized knowledge. IT Divison is playing a central role in training employees for RPA development.
The number of facilities with sensor equipment installed in the elderly care business increased by one to 19 with the opening of new facilities in 2023. In fiscal 2024, we plan to continue to promote the introduction of monitoring sensors at all our facilities.

Results

Ratings in the table below
Achieved: ◯ Not achieved but improved from previous year: △ Not achieved and declined compared to previous year: ✕

Indicators for Evaluation Managing department FY2023
target
FY2023
result
FY2023
value
FY2024
target
Data linkage with customer (company)
Adoption rate (%)
Timber and Building Materials Division (IT Solutions Department) 770
55
867
62
820
59
RPA and OCR adoption rate (%) 90 86.2 100
Number of facilities that have introduced sensor equipment in elderly care business Lifestyle Service Division 19 19 19
Sustainability Report
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